End of year closure

The CIBSE Certification office will be closed from 17:00 on Friday 24 December and will re-open at 09:00 on Monday 4 January 2022.

During this period we will be periodically monitoring emails only, so if you have any technical or lodgement queries, or need to provide new insurance details, please email epc@cibsecertification.org. Please bear in mind that response times may be longer than usual.

Lodgement credits can be purchased online at all times, but are allocated to the individual account only. Bulk purchases (for company accounts) for lodgements that you may want to make during the closure period will need to be made before 12:00 on 24 December 2021

Coronavirus Update

I don’t think that it is an exaggeration to say that we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I wanted to let you how we’re approaching the situation at CIBSE Certification.

As you would expect, and I am sure as at your companies, we’re focused on the health and safety of our employees, families and communities. We are in the fortunate position where CIBSE Certification employees are able to work remotely which we are facilitating and expect to have fully in place within the next day or so. With most of our services being Cloud based and with online communication options we anticipate that this shift will be relatively smooth and we will continue to be able to deliver the highest levels of performance, availability, and security. So whether you are trying to progress an application for registration or certification or buy lodgement credits, make lodgements or submit audit evidence, all of the normal communication channels, including making phone calls will be available.

We recognise that this is going to be a difficult time for all businesses and hope that you are able to conduct as much of your business as possible whilst ensuring the safety of yourself and others. We hope that by maintaining our support we are doing what we can to support your endeavour. Finally, I would like to express our sympathy for anyone who's been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. We are truly inspired by the selfless healthcare workers who are on the front lines working tirelessly to care for people in need.

If you have any specific questions, please use the usual e-mail channel epc@cibsecertification.org.

Dr Andrew Geens

Head of CIBSE Certification